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Subject: unread documents in folder higher than number of documents
Feedback Type: Problem
Product Area: Notes 8 Client
Technical Area: User Interface
Platform: Windows XP client
Release: 8.0.2
Reproducible: Always
Hi there!
We have a mail-in database that always shows more unread documents in the inbox (in the folder-list in brackets behind the folder-title) than actually are in the inbox.
E.g. it shows Inbox (235) although there are only 5 mails in it.
No matter from which computer/user I open this mail-in-database, it always shows this discrepancy.
I already wrote an agent that counted the documents in the folder and sent the result (e.g. 5) to me by mail. The agent was signed with the server-ID, so I think there really are only 5 Mails in it.
Compacting the database didn't help.
Any ideas?
Feedback number WEBB87HK3M created by ~Bill Fezkropulli on 07/19/2010